New ITIL 4 Self-Paced eLearning Courses Added!
Over the past few weeks we have added several new ITIL 4 Self-Paced eLearning courses to our list of service offerings. These include: ITIl 4 Foundation – The ITIL 4 […]
Category Archives: ITIL V4
ITIL Foundation Ranks as the Most Popular IT Certification
According to a recent report by Global Knowledge, one of the largest IT training providers world-wide, ITIL Foundation Certification training took 1st place as the most popular IT certification in […]
New ITIL 4 Intermediate Courses Now Being Offered!
Announcing new ITIL 4 Courses coming this week ! Greetings, this is Paul. I just passed the ITIL 4 Direct, Plan and Improve exam. So this means I am now certified […]
A New Operating Framework for Turbulent Times
An article I wrote on how the new ITIL 4 framework can empower an organization to better cope with and leverage turbulent times, such as the one we are in […]
ITIL 4 – The New Operating Model for Turbulent Times
The Coronavirus – A Pandemic that Requires a New Operating Model Over the last few months the world has been dealing with a new pandemic – the Coronavirus, or COVID-19. […]
The Differences Between ITIL V3 and 4, and What’s in the New ITIL 4 Modules
What are the main differences between ITIL v3 and ITIL 4? The following text will help you understand in more detail the content changes which have been made from ITIL […]
Overview of the ITIL 4 Certification Scheme
ITIL 4 Certification Scheme A continuous learning mindset, and interest in knowledge is one of the key characteristics of professionals working in modern digital companies. ITIL 4 provides a modern […]
How ITIL 4 Acts as an Overall Operating Framework for Service Providers
Read my new article about how ITIL 4 acts as an overall operating framework for an IT service provider. The article also highlights how Agile, DevOps, and Lean, together with […]
The Evolution of ITIL to a New Operating Model: ITIL 4
HDI has just published a new article I wrote on ITIL 4. As many of you know, ITIL has been around for 30 plus years, and has been adopted as […]
The Official ITIL 4 Foundation Book and App are Available!
ITIL 4 is rolling out, with ITIL 4 Foundation training underway! As you know, the next evolution of the ITIL framework was launched on Feb 28th of this year, and […]
