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Category Archives: Mobile

The Official ITIL 4 Foundation Book and App are Available!

March 23, 2019by optimalconnections Leave a comment

ITIL 4 is rolling out, with ITIL 4 Foundation training underway! As you know, the next evolution of the ITIL framework was launched on Feb 28th of this year, and […]

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AXELOS, ITIL V4, Mobile

Agile, Mobility, and the Apps Economy: Driving a New APproach to ITSM

March 23, 2018by optimalconnections Leave a comment

Agile, Mobile, and the New Apps Economy – Still a Need for ITSM? Three related business changes are challenging IT service providers, and should cause us to rethink the way […]

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Agile, Apps, ITIL, Mobile

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