Nov 2, 2017: AXELOS has announced plans to update the world’s most widely-adopted framework for service management in 2018.

The update will build on the established core of best practice in the existing ITIL guidance and will focus on integrating ITIL with complementary practices, such as DevOps, Agile and Lean

Paul M. Dooley, Principal COnsultant and Trainer for Optimal Connections, LLC, has joined the ALEXOS Global Research Program to begin conributing to this new update of ITIL.

For more information, visit https://www.axelos.com/