Optimal Connections, LLC
Privacy Policy

Privacy Statement

Thank you for visiting us online at Optimalconnections.com. At Optimal Connections, LLC, d/b/a Optimal Connections, we strive to do everything we can to respect the trust customers have in our brand. Our commitment to your privacy is no exception. We are committed to protecting and safeguarding consumer privacy on the Internet. This Privacy Policy (the “Policy”) applies to the Optimal Connections website, and data we collect from customers and users as a result of our interactions with them. The Policy governs data collection and usage. This policy becomes effective immediately for all visitors, previous and new by using the Optimal Connections website, you consent to the data practices described in the Policy. Thanks again for visiting our website and for placing your trust in Optimal Connections.

Collection of Your Personal Information

Optimal Connections may collect personally identifiable information, such as name, your e-mail address, home or work address or telephone number. Optimal Connections may also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

This information may be used by Optimal Connections for the operation of the services delivered to you, to maintain quality of the services, and to provide general statistics regarding use of the Optimal Connections website and associated services.

Optimal Connections collects name, company and contact information including email address and uses this information internally for registration, transcript management, payment, and other purposes. In addition, course evaluations completed by you on the Optimal Connections website may be viewed by Optimal Connections management, the course trainer, and other people as deemed necessary. The course evaluations may be used for marketing purposes, after removing any and all personally identifiable information.

In addition, Optimal Connections may collect information from social media sites, such as Facebook, LinkedIn, Twitter, etc. Those social media sites may give Optimal Connections automatic access to certain personal information retained by them about you, including by not limited to content viewed by you, content liked by you, and information about the advertisements you have been shown or have clicked, etc. You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give Optimal Connections when you grant us access to the personal information retained by the respective social media site about you. By associating your personal social media accounts with the Optimal Connections social media pages you are authorizing us to have access to this information, you agree that we can collect, use and retain the information provided by these social media sites in accordance with this privacy notice. We may also use plugins or other technologies from various social media sites on any other Optimal Connections websites. If you click on a link provided via a social media plugin, you are voluntarily establishing a connection with that respective social media site.

Use of Your Personal Information

Optimal Connections may collect and use your personal information to operate the Optimal Connections website and deliver the services you have requested. Optimal Connections also uses your personally identifiable information to inform you of other products or services available from Optimal Connections and its affiliates. Optimal Connections may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Optimal Connections may share your personally identifiable information with third parties to perform services on our behalf. This website is not intended for children and we do not knowingly solicit or collect personally identifiable information from children.

Optimal Connections does not sell, rent or lease its customer lists to third parties. Optimal Connections may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Optimal Connections may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, provide training services or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Optimal Connections, and they are required to maintain the confidentiality of your information.

Optimal Connections does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Optimal Connections keeps track of the websites and pages our customers visit within Optimal Connections, in order to determine what Optimal Connections services are the most popular. This data may be used to deliver customized content and advertising within Optimal Connections to customers whose behavior indicates that they are interested in a particular subject area.

Optimal Connections reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the rights, property or integrity of Optimal Connections, to fulfill your requests, to cooperate in any law enforcement investigation or an investigation on a matter of public safety, or act under exigent circumstances to protect the personal safety of users of Optimal Connections, or the public.

Security of Your Personal Information

Optimal Connections secures your personal information from unauthorized access, use or disclosure. Optimal Connections secures the personally identifiable information you provide on computers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to us or other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Access to Personal Information

You are in control of any personal information you provide to us online. If at any time, you would like to review any personal information we have about you or correct the personal information we have about you, or if you would like to change your preferences for contacts from us or on behalf of our business partners, contact us at service@optimalconnections.com.

Please note that Optimal Connections will never send you an email requesting your password or social security number. Optimal Connections may send you an email with a link to a payment page when a registration request has been sent to it. If you request to pay online, Optimal Connections may send you a link to a credit card acceptance form. If you receive an email that looks like it’s from Optimal Connections but asks you for your password or social security number, it’s a fraudulent email, or “phish.” We recommend that you do the following:

Forward the email to the US Federal Trade Commission at spam@uce.gov or call 1-877-FTC-HELP (1-877-382-4357) to report it. The FTC uses the spam stored in this database to pursue law enforcement actions against people who send deceptive email. Delete the email.

If you believe “phishers” have gotten access to your personal or financial information, we recommend that you also do the following:

Change your password. Contact credit reporting services (such as Experian, Callcredit and Equifax) and have a fraud alert attached to your credit report file. Please be aware that the perpetrator may attempt to use your information to establish accounts or obtain credit at other businesses in their name.

The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser.

Third Party Websites

Optimal Connections encourages you to review the privacy statements of websites you choose to link to from Optimal Connections so that you can understand how those websites collect, use and share your information.

Optimal Connections is not responsible for the privacy statements or other content on websites outside of the Optimal Connections and Optimal Connections family of websites. Please note that public message boards do not currently exist on Optimal Connections websites but may be added in the future.

Links to Other Sites

Optimal Connections may offer links to sites that are not operated by Optimal Connections. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies, and any information you submit to those companies is subject to their privacy policies.

Changes to this Privacy Policy

Optimal Connections will occasionally update this Privacy Policy as a result of company and customer feedback. Optimal Connections encourages you to periodically review this Privacy Policy to be informed of how Optimal Connections is protecting your information.

Contact Information

This is a United States website and is subject to laws of the United States and the State of California. Optimal Connections welcomes your comments regarding this Privacy Statement. If you have any questions about our Optimal Connections privacy policy, please contact us at service@optimalconnections.com.

 

Updated 2/3/2020
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