ITIL 4 Foundation Exam

ITIL 4 Foundation Exam

Product ID:  ITIL9060


Normally scheduled and taken after the completion of the ITIL 4 Foundation course, the one hour ITIL 4 Foundation Exam is a closed book, one hour exam with forty (40) multiple choice questions. The exam can be given live, at the conclusion of a class (paper-based format), or taken online at a later time convenient to the student.

Whether at the end of a class, or online at a later time, exams are scheduled with the exam testing agency PeopleCert. If an online exam is ordered, the exam request is forwarded to PeopleCert, and a voucher is returned to the student.  The student candidate then contacts and schedules the exam with PeopleCert, after which the exam is then scheduled and taken by the student online at a convenient time – from office, or home normally.  A live PeopleCert web proctor is assigned to observe via web cam as the student is taking the exam.


None, although completion of the ITIL 4 Foundation course, and a familiarity with IT service delivery will be beneficial.


  • Product Type: Exam
  • Level:  ITIL 4 Foundation
  • Exam Fulfillment by: PeopleCert
  • Question Format: Multiple-choice
  • Duration: 1 hrs
  • Pass Grade: 65% (26/40)
  • Language: English (en-US)
  • Delivery Format: Online Exam or paper-based
  • Certificate Type: Digital Certificate

About the Service Provider

ITIL® is the de facto best practice for IT Service Management and it is owned by AXELOS. Under the AXELOS accreditation scheme, ITpreneurs is an Accredited Training Organization (ATO) accredited by PEOPLECERT which is an Exam Institute.  Optimal Connections is an ITpreneurs certified ITIL Training organization, affiliated with AXELOS and PEOPLECERT. This means that Optimal Connections and ITpreneurs meet all of the criteria required under the scheme and is audited regularly to ensure compliance.

Note: If ITIL Training is ordered, the exam will be included in the pricing:

  • All ITIL training classes will include an exam for each student attending the class. Let us know when you order whether you prefer an in class exam, or web-based exams given later. We will then your ITIL 4 Foundation class.
  • The exam will normally be given at the end of the 3 day course, and we will take care of uploading the exams and delivering the results to you.

If you have any questions, please contact our Customer Service Team by sending us an email at

ITIL 4 Foundation Exam
Product Code: ITIL9060
$350.00 USD, excl tax