ITIL 4 Foundation Exam

ITIL 4 Foundation Exam

Product ID:  ITIL9060


Normally scheduled and taken after the completion of the ITIL 4 Foundation course, the one hour ITIL 4 Foundation Exam is a closed book, one hour exam with forty (40) multiple choice questions. The exam can be given live, at the conclusion of a class (paper-based format), or taken online at a later time convenient to the student.

Whether at the end of a class, or online at a later time, exams are scheduled with the exam testing agency PeopleCert. If an online exam is ordered, the exam request is forwarded to PeopleCert, and a voucher is returned to the student.  The student candidate then contacts and schedules the exam with PeopleCert, after which the exam is then scheduled and taken by the student online at a convenient time – from office, or home normally.  A live PeopleCert web proctor is assigned to observe via web cam as the student is taking the exam.


None, although completion of the ITIL 4 Foundation course, and a familiarity with IT service delivery will be beneficial.


  • Product Type: Exam
  • Level:  ITIL 4 Foundation
  • Exam Fulfillment by: PeopleCert
  • Question Format: Multiple-choice
  • Duration: 1 hrs
  • Pass Grade: 65% (26/40)
  • Language: English (en-US)
  • Delivery Format: Online Exam or paper-based
  • Certificate Type: Digital Certificate

About the Service Provider

ITIL® is de facto best practice for IT Service Management and it is owned by AXELOS. Under the AXELOS accreditation scheme, ITpreneurs is an Accredited Training Organization (ATO) accredited by PEOPLECERT which is an Exam Institute.  Optimal Connections is an ITpreneurs certified ITIL Training organization, affiliated with AXELOS and PEOPLECERT. This means that Optimal Connections and ITpreneurs meet all of the criteria required under the scheme and is audited regularly to ensure compliance.

If choosing to Include the Exam with Training:

  • To include the delivery of the exam and its associated cost, let us know when you order and schedule your ITIL 4 Foundation class.
  • The exam will be given at the end of the 3 day course, and we will take care of uploading the exams and delivering the results to you.

To Order and Start Your Online Exam at a Latrer Time:

  • To purchase the exam and prepare, please select the Buy Now button below. You will pay with either your Paypal Account or a Credit Card, via PayPal Merchant Services.
  • Be sure to enter your complete contact information, including name, address, email address and phone number (in case we need to contact you by phone).
  • After you purchase the exam you will receive an exam voucher, along with detailed instructions via email. You will then activate your voucher and schedule a time the exam agency to take your online exam. You will need an appropriately equipped PC/laptop with a web cam.

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If you have any questions, please contact our Customer Service Team by sending us an email at

ITIL 4 Foundation Exam
Product Code: ITIL9060
$315.00 USD, excl tax