ITIL V3 Foundation Exam Prep Guide

ITIL V3 Foundation Exam Prep Guide

Certificate:  None
Duration:  2 hours
Course Delivery:  Self-Paced eLearning
Language:  English
Credits:  None in the ITIL® scheme

Product Description:
The Foundation Exam Preparation Guide contains a summary of the ITIL® concepts and processes and provides the learner with the tools to prepare to write the ITIL® Foundation exam. This exam preparation guide offers you a content refresher tool, an overview of the exam with strategies to successfully approach this exam, a printable Quick Reference Card and First Aid Kit, and a 1-hour simulated exam.

The ITIL best practice is composed of five core disciplines:

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement

These disciplines represent a Service Lifecycle framework that enhances alignment with the business while demonstrating business value, improving ROI, and enabling IT to solve specific operational needs.

Anyone planning to take the ITIL® Foundation Exam.

Learning Objectives:
At the end of this course, learners will be able to:
Become acquainted with the questions of the Foundation Certification Exam.
Understand how to answer the certification questions.
Evaluate your existing knowledge level and training the gaps that exist.

Product Minimum Requirements:
Pentium IV, Internet Explorer 6.x, Cookies enabled, JavaScript enabled, Macromedia Flash Player 8.0 and above, speakers or a headset, minimum 1024 x 768 pixel resolution, broadband Internet connection


Course Student Material:
Learners will be able to print various components of this preparation kit, along with a Quick Reference Card and a First Aid Kit.

There are no direct reference materials required for this kit; however the student does have a choice of supplementing this course with reference materials available on the market. The list shown below is not intended as a direct endorsement by ITpreneurs, but is intended as a reference list for students in consideration for supplemental material:

ITIL® Core Reference Material:

  • Service Strategy ISBN: 9780113313044
  • Service Design ISBN: 9780113313051
  • Service Transition ISBN: 9780113313068
  • Service Operation ISBN: 9780113313075
  • Continual Service Improvement ISBN: 9780113313082
  • Lifecycle Publication Suite ISBN: 9780113313235

Some of these books are also available as electronic .pdf and online subscription versions.

About the Examination:
There is no exam associated with the Foundation Exam Preparation Guide product on its own
However, access to the Foundation Exam can be ordered with the Foundation Exam Preparation Guide product.

None in the ITIL scheme for the Foundation Exam Preparation Guide completion itself. If the Foundation Exam option is selected with the Foundation Exam Preparation Guide, upon successful passing of the ITIL Foundation exam, the student will be recognized with 2 credits in the ITIL qualification scheme.

To Order:

If you have any questions, or would like to place an order for a set of exam prep guides for your course, please contact our Customer Service Team by sending us an email at

ITIL Foundation Exam Prep Guide
Product Code: ITIL9054
$35.00 USD, excl tax

To order the ITIL Foundation Exam with this prep guide, please see our page on the ITIL Foundation exam at